Privacy Policy

1. Data Controller

The data controller responsible for data processing on this website is:

Reelr.pro Inc.
Email: info@reelr.pro

2. Collection and Storage of Personal Data

When using our platform, we collect the following personal data:

• Registration data (name, email address, password)
• Profile information (profile picture, description)
• Usage data (IP address, browser type, access times)
• Payment information (for paid services)
• Created content and videos
• Social media account connections

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Providing and managing your user account
• Delivering our services (video creation and social media management)
• Processing payments and transactions
• Communicating with you (support, updates)
• Improving our services
• Complying with legal obligations
• Connecting and posting to your social media accounts

4. Legal Basis

The processing of your data is based on:

• Performance of a contract (when you use our services)
• Your consent (for optional features)
• Legitimate interests (for service improvements)
• Legal obligations (for compliance requirements)

5. Data Sharing with Third Parties

We only share your data with third parties in the following cases:

• Payment processors (Stripe) for payment processing
• Cloud hosting providers for data storage
• Email service providers for communication
• Social media platforms (Instagram, TikTok, YouTube) when you connect your accounts
• AI service providers for video generation
• When legally required

6. Data Retention

We store your personal data only as long as necessary for fulfilling the purposes:

• Account data: Until you delete your account
• Created videos: 30 days after creation (Free Plan) or unlimited (Pro Plan)
• Payment data: According to legal retention requirements
• Log data: 90 days
• Social media tokens: Until you disconnect the account

7. Your Rights

You have the following rights regarding your personal data:

• Right to access: You can request information about your stored data
• Right to rectification: You can request correction of incorrect data
• Right to deletion: You can request deletion of your data
• Right to restriction: You can request restriction of processing
• Right to data portability: You can receive your data in a structured format
• Right to object: You can object to processing
• Right to withdraw consent: You can withdraw given consent at any time

8. Cookies

Our website uses cookies. These are small text files stored on your device. We use:

• Essential cookies: For website functionality
• Analytics cookies: To improve our services (only with your consent)
• Marketing cookies: For personalized advertising (only with your consent)

9. Data Security

We implement technical and organizational security measures to protect your data:

• SSL encryption for all data transmissions
• Encrypted storage of sensitive data
• Regular security updates
• Access control to systems
• Regular data backups
• Secure API connections to social media platforms

10. Social Media Integrations

When you connect your social media accounts:

• We store only necessary access tokens securely
• We access only the permissions you explicitly grant
• You can revoke access at any time through your account settings
• We do not store your social media passwords
• Posts are made only with your explicit action or scheduled approval

11. YouTube API Services

Our use of YouTube API Services is subject to the YouTube Terms of Service. You can manage your YouTube data and revoke access through Google\'s security settings at https://security.google.com/settings

12. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legal requirements or our services. The current version can always be found on this page.

13. Contact

For questions about privacy, you can contact us at any time:

Email: info@reelr.pro